By Isaac Kohen, published in Help Net Security
Companies are increasingly implementing employee and user activity monitoring software to:
- Ensure data privacy
- Protect intellectual property and sensitive data from falling into the wrong hands
- Stop malicious or unintentional data exfiltration attempts
- Find ways to optimize processes and improve employee productivity.
Modern user activity monitoring software is incredibly flexible, providing companies with the insights they need while offering the protection they demand. By examining three prominent use cases, it’s evident that employee monitoring software is the right tool for our digital moment.
One of the loudest complaints about employee monitoring software is that it can be used to spy on employees. However, as anyone with a smartphone knows, there are numerous ways to avoid making personal information detectable by employee monitoring software.
The software actually preserves privacy on many fronts. Perhaps most obviously, it helps protect client data, a privacy component that is increasingly important. No company wants to be the next Marriott or Equifax, and in a post-GDPR world this isn’t just an altruistic value proposition. 2019 is expected to be a year of GDPR enforcement, bringing fines and penalties for companies that fail to adequately secure customer information.
For example, employee monitoring can ensure that correct data management practices are in effect, and it identifies erroneous behavior related to sensitive customer information.
Since the modern workforce is collaborative and includes third-party vendors, in-house employees and privileged users, employee monitoring software adequately oversees all network activity, providing an audit trail for users, offering a deterrent to malfeasance and a clear record of accountability.
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